Privacy Policy

What Information We Collect

We collect personal information that you voluntarily provide when you schedule an appointment, request a quote, or interact with our junk removal services. This information may include your name, email address, phone number, physical address, and details about the items to be removed. Additionally, we may collect information about your interactions with our website, such as IP address, browser type, and usage data, using cookies or similar technologies.

How We Use Your Information

We use your personal information to:

• Schedule and provide the junk removal services you request
• Communicate with you about appointments, estimates, and service updates
• Respond to your questions and inquiries
• Improve our services, website, and customer experience
• Send you occasional updates or promotions (you may opt out at any time)

Sharing of Personal Information

We do not sell your personal information.

We may share your personal information:

• With law enforcement or government authorities when required by law or to protect our rights and safety
• With trusted third-party service providers (such as payment processors or IT support) who assist us in delivering our services, and who are obligated to protect your information
• In connection with a business transfer, merger, or sale, where your information may be transferred as part of the assets

Data Security

We take reasonable precautions to safeguard your personal information against unauthorized access, use, alteration, or disclosure. We use industry-standard encryption to protect your information during transmission and maintain appropriate physical, technical, and administrative safeguards.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When information is no longer needed, it is securely deleted or anonymized.

Your Rights and Choices

You have the right to access, correct, or request deletion of your personal information at any time. You may also choose not to provide certain information, though this may impact your ability to use some of our services. To exercise your rights or manage your information, please contact us directly.

Children’s Privacy

Our services are not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that information has been collected from a child without appropriate consent, we will promptly delete it.

Changes to This Privacy Policy

We may update this privacy policy to reflect changes in our practices or applicable laws. Updates will be posted on our website with the revised effective date. For significant changes, we may also notify you by email or other means.